« All support topics | Hexy Troubleshooting
I don’t see a COM port listed for Hexy
- Make sure the USB cable is plugged in firmly
- Make sure the drivers are installed. They should be installed when you install PoMoCo, but you can also find the dedicated driver installer for the Servotor32 on the downloads page:
/downloads - Try doing a manual upload. This will help in case a previously uploaded program is crashing Sparki:
/lessons/manual-upload/